ADMINISTRATIVE ASSOCIATE (TEMPORARY, PART-TIME, ON-SITE)

SUMMARY OF ROLE

The Administrative Associate will perform front desk and customer service duties on-site at the organization's facility to support programming at Shawl-Anderson Dance Center (SADC). As part of the administrative team, you will help students, families, artists and teachers each day in registering for and accessing our on-site, online and outdoor programs as well as facility rentals. As a 63-year-old beloved nonprofit based in Berkeley, California, SADC offers over 50 classes per week year-round, workshops, performances, studio and facility rentals, artist residencies and fiscal sponsorship.

This role is being offered as temporary through December 31, 2021, as SADC management rebuilds infrastructure post-pandemic. SADC is currently seeking one candidate for a 15-hour per week schedule.

12-18 hours/week starting at $18/hour. The primary shifts available are Tuesday and Thursday mornings 8:30am-12:30pm and Wednesday evenings 2-9pm.

DESCRIPTION

• Organize, implement and maintain front desk operations

• Greet and screen visitors, students, staff, artists, families honoring SADC’s current COVID safety rules

• Monitor front desk and customer service via phone and email - answering questions, troubleshooting connections into class, handling payments

• Perform advanced computer operations

• Maintain knowledge of and be able to communicate clearly all of SADC’s programs

• Willingness to train on audio and video equipment set-up for virtual classes

• Be a team player in caring for the facility’s safety, cleanliness and overall functioning

• Support and work with work study students who assist in maintenance through the week

• Have availability to substitute for other administrative staff

• Collaborate with supervisors and other staff to ensure open communication and effective operation

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GENERAL/OTHER
If you are an arts administrator and would like to share your resume with us for future opportunities you may email it to: hr@shawl-anderson.org. If you are a dance teacher or choreographer who would like to instruct or offer a workshop, please send your resume and a statement of interest in the body of your email to hr@shawl-anderson.org.

ONGOING SHIFTS

We offer weekly shifts that primarily involve cleaning the Center: this includes, but is not limited to, sweeping, vacuuming and mopping floors, dusting, cleaning mirrors, wiping down the barres and mats, cleaning bathrooms, etc. 

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ONE-OFF SHIFTS

If a weekly shift doesn't work for you, we also offer one-off event/administration shifts throughout the year. 

EXCHANGE

The exchange rate is one dance class (or 1-hour rental) for each hour of work. The value of the work exchange is based on current class and rental pricing.

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EXPECTATIONS

We'll ask you agree to the following conditions when you commit to a shift:

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You'll complete (or get covered) 100% of the shifts you've committed to. If you cannot make your shift due to a schedule conflict, illness or other reason, it is your responsibility to get the shift covered by contacting other work study students and letting desk staff know in a timely manner. This is also beneficial to other students who want to pick up additional hours.  If you experience an unforeseen illness or emergency at the last minute, please call SADC immediately to communicate your absence and they will seek a substitute for the shift.

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You will use your accrued classes regularly with the understanding that this program is designed to support students in pursuing training in dance. If you accrue more than 10 classes, your shift may be re-assigned to another student who is able to use their accrued classes regularly. Possible exceptions made.

You understand that due to the constant use of this building, 80 hours a week, 7 days a week, your job as a work-study student is very important to the everyday operations of the Center and you take responsibility for being consistent, on time, and thorough. Your work contributes to the overall success of the Center and the quality of our students’ experience dancing at the Center.

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SADC volunteers are dedicated friends of the organization who generously share their time to serve our mission. We are always looking for individuals to assist with performances, special events, mailings, documentation, archiving and more. If you are interested in learning more about volunteering please email info@shawl-anderson.org and let us know your interests. You can also join  our weekly email update list to receive information about the latest opportunities.