Administrative Associate, Part-time, Temporary (15 hours/week)

Summary: the Administrative Associate will perform virtual front desk and customer service duties remotely from home to support the Shawl-Anderson Dance Center (SADC) online programming. You will help students, families, and teachers each day in registering for and accessing our online and occasional outdoor programs. Now in year 63 as a nonprofit based in Berkeley, California, Shawl-Anderson’s current offerings include 25 drop-in adult classes a week (7 days a week), plus 33 youth classes a week (running Sept-Nov and Jan-May). SADC also runs occasional workshops and performances, all online at the moment. This is a part-time, hourly, temporary position (December 1, 2020 through March 1, 2021).

 

Description: Organize, implement and maintain virtual front desk operations

• Monitor virtual front desk and customer service - answering questions, troubleshooting connections into class, handling payments

• Perform advanced computer operations

• Maintain knowledge of and be able to communicate clearly all of SADC’s programs

• Be periodically available to substitute for other administrative staff

• Collaborate with supervisors and other staff to ensure open communication and effective operation

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ONGOING SHIFTS

We offer weekly shifts that primarily involves cleaning the Center: this includes, but is not limited to, sweeping, vacuuming and mopping floors, dusting, cleaning mirrors, wiping down the barres and mats, cleaning bathrooms, etc. 

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ONE-OFF SHIFTS

If a weekly shift doesn't work for you, we also offer one-off event/administration shifts throughout the year. 

 

EXCHANGE

The exchange rate is one dance class (or 1-hour rental) for each hour of work: a $17/hour value. 

You can also use the the value towards renting space.

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EXPECTATIONS

We'll ask you agree to the following conditions when you commit to a shift:

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You'll complete (or get covered) 100% of the shifts you've committed to. If you cannot make your shift due to a schedule conflict, illness or other reason, it is your responsibility to get the shift covered by contacting other work study students and letting desk staff know in a timely manner. This is also beneficial to other students who want to pick up additional hours.  If you experience an unforeseen illness or emergency at the last minute, you will call the Center immediately to communicate your absence and they will seek a substitute for the shift.

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You will use your accrued classes regularly with the understanding that this program is designed to support students in pursuing training in dance. If you accrue more than 10 classes, your shift may be re-assigned to another student who is able to use their accrued classes regularly. Possible exceptions made.

 

You understand that due to the constant use of this building, 80 hours a week, 7 days a week, your job as a work-study student is very important to the everyday operations of the Center and you take responsibility for being consistent, on time, and thorough. If you anticipate being unable to complete this commitment, you will notify the Work Study Manager immediately. Your help contributes to the overall success of the Center and the quality of our students’ experience dancing at the Center.

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